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Which apartments would you like to book *
Green Quarter Apartments Icon 25 Wentwood Developments

Date(s) required *
From: January February March April May June July August September October November December : 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 : 2006 2007 2008
To: January February March April May June July August September October November December : 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 : 2006 2007 2008

When is a convenient time for Citystop UK to call you to confirm booking?


Date of Birth


Why are you visiting the City Centre?
Business Night Out Concert / Theatre Sports Event Family Re-Location Stag / Hen Weekend Other

Are you a regular user of hotels?
Weekly Monthly Annually

Have you used Serviced Apartments previously?
Yes No

Comments


Terms & Conditions Of Your Stay *
1. Booking Your Stay. - In order for us to acknowledge your reservation we must receive a complete booking form signed by the person / company paying for the accommodation. In addition to the complete booking form Citystop UK Limited will require a 50% deposit to reserve your stay at time of booking. If you wish to extend your stay with ourselves we will need 2 weeks (14 day’s) notice prior to your arrival date, unless otherwise authorised by Citystop UK Limited. We are pleased to inform you that Citystop UK can accept the following Method’s of payment - Credit or Debit Cards - Mastercard, Visa, American Express, Switch, Solo, Maestro, Delta, Electron and JCB. Bank Transfer. Pounds Sterling. Bank details will be available upon request. If this is your preferred option, the transaction must be complete 14 days prior to arrival and should appear in our account net of all bank charges. Please make sure that all information regarding your stay appears on the transfer - ie: Name, invoice number, date of stay. All transfer information must be sent to us either by fax or e-mail. If for any reason the payment does not reach us within the required time, 14 day’s prior to arrival, Citystop UK reserve the right to cancel your reservation. 2. Your accommodation. - The number of persons whom can occupy the apartment is dictated by the number of bedrooms within the apartment. 1 Double Bedroom = 2 persons. Although if asked prior to arrival, Citystop UK Limited may be able to organise extra sleeping accommodation. If the number of persons permitted to stay in the apartment exceeds the advised amount Citystop UK reserves the right to eject guests from the premises. No refund shall be given. 3. Arrivals and Departure. - All apartments will be available from 3pm upon arrival until 11am on your departure date. Failure to depart at this time will result in you incurring charges of an additional days rate. We would ask that keys are collected between 9am - 5pm. Instructions for departure will be given upon arrival. With prior notice Citystop UK Limited can arrange an out of hours key collection. 4. Alteration to original booking. - Although Citystop UK Limited would try our best to re - arrange your stay with us, you will however be required to pay a sum of £50 administration fee for any changes to original booking dates. 5. Cancellations. - Should any persons wish to cancel their booking it must be done 14 days prior to arrival in writing via recorded delivery. All cancellations will incur a charge of £50. The full price of the apartment will be charged to the customer if they fail to take advantage of their bookings. Deposits are non refundable. Guests who do not stay for the duration of their booking will be charged for the length of their stay. 6. Costs - In addition to the cost of the apartment, all customers will be required to pay any additional costs to their stay for services used. This will be charged to the customer’s credit or debit cards upon departure. 7. Liability - Citystop UK Limited cannot be held responsible for any personal belongings within the apartment. We advise that any personal belonging’s be taken with you when leaving the apartment. It is advised that travel insurance is obtained for the length of your stay to cover you for such incidents. Damage to furniture, fittings and contents will be charged to the customer's credit or debit card upon departure. 8. Animals - Unfortunately no pets / animals are allowed in the apartments. 9. Complaints - Although we do not expect people to have a problem with the service Citystop UK Limited provide we are aware that anything can happen. If you do have a problem or question about the service offered please speak directly with our apartment manager who will be no more than a phone call away. If the problem can not be resolved before you depart, you can contact our head office on t: 08710220332 f: 0871 022 0332 email - complaints@citystop.co.uk or by mail to PO Box... 10. Please be aware - Citystop UK Limited pride themselves on service and customer satisfaction. It is important that this is upheld at all times. There are a number of restrictions whilst within the apartment building. The restrictions will be available upon request when arriving at your destination. Should any guest be in breach of the terms and conditions Citystop UK Limited reserve the rights to ask any guest to vacate their accommodation with immediate effect. 11. For Your Information - Citystop UK Limited are aware of the information provided on our website and do our up most to ensure that all information provided is accurate. However, information and images are subject to change without prior notice. Please note that as we try and improve our standards on a regular basis, size and layout of the apartments can change. If you have questions regarding your apartment please ask a member of our booking team. Please note that Citystop UK Limited have hyper links to many other websites and we cannot be held responsible for images, information or security of when visiting them.

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